Privacy policy.

Privacy Policy

Last Updated: 13 October 2024

At Spiced Gems4, we value your privacy and are committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, [www.spicedgems.co] (the "Site").

By accessing or using the Site, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Information We Collect

We may collect the following types of personal data from you:

  • Personal Identification Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit card or bank details for purchases.

  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website (collected through cookies and similar tracking technologies).

  • Other Information: Any other information you voluntarily provide via forms, emails, or customer support interactions.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • To process orders and manage your account.

  • To respond to inquiries, requests, and complaints.

  • To send you updates, newsletters, and promotional materials (with your consent).

  • To improve our website’s functionality and user experience.

  • To comply with legal obligations or enforce our website terms.

3. Disclosure of Your Data

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following situations:

  • To trusted third-party service providers who assist in running our website and business, under the condition that they agree to keep your data confidential.

  • When required by law, regulation, or governmental authority.

  • In the event of a business merger, acquisition, or asset sale, where your data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device by your web browser. You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

5. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Under the PDPA, you have the right to:

  • Request access to your personal data.

  • Request correction of any inaccurate or incomplete personal data.

To exercise these rights, please contact us at [sspicedgems@gmail.com].

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint regarding our handling of your personal data, please contact us at:

Spiced Gems
sspicedgems@gmail.com